No matter how large or small your business, if you’re going to buy something for the office, you generally want it now, not two weeks from now.
We’ve all been there…we run out of toner, and suddenly everything grinds to a halt – productivity drops in an instant!
Toner might be a non-core product, but you need it in order to function, and you want it there ASAP.
Only someone with the right infrastructure can do that for you, no matter where you are, what State or Territory you’re in, or whether you’re in the city or in the sticks…
You want it when you want it…and you want it delivered to your desk!
This is what Simone Jennings - Business Development Manager - Flight Centre had to say about Corporate Express:
“We were looking for a supply partner that could offer a consistent national delivery service to all our locations. One that could fill over 98 per cent of our orders first time and have the capability to track all orders and report accurately on delivery performance.
“Back-orders and late deliveries are cost drivers to our organisation, and can affect our ability to do business. Each of our locations is limited in its stockholding space, so it’s essential for Flight Centre to be able to rely on its supply partner to deliver as promised.
“Corporate Express does this better than most.
“We had previously experienced a drop-off in service to regional locations and we didn’t want our regional businesses to suffer because of their distance from the capital city.
“Corporate Express’ extensive geographical footprint has supported our aim to increase the service to our business units nationally, regardless of location and reduce the lead time. Managing the supply chain and reducing lead time has had a positive effect on our business.
“Having confidence in our supply partner to deliver the goods when required has allowed our business units to reduce the money tied up in inventory holdings. At the end of the day, when we order something, we want it fast and that’s what Corporate Express has been able to do for us.”
To achieve this kind of support for your own business, you need to source a supplier that can match your requirements.
The issues to look at are: national or state based locations; a good fill rate; the ability to stock customer lines; one national computer system; and a financially viable supplier who doesn’t use partners or subcontractors.
